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Frequently Asked Questions

We at the Kenmuir Arms have listed some of the common questions that get asked below. If there is anything that we have missed out, please don't hesitate to contact us.

RESERVATIONS

All restaurant and overnight stay reservations can be booked via the website booking portal. Please be aware that room reservations are paid at the time of booking. We ask that guests arrive within the booking period allocated. Tables will be issued for a maximum of 1.5 Hours.

We ask that guests arrive for Sunday lunch by 1pm, to be taken in the dining room for 1:30pm. Lunch will finish around 4pm.

Please note all reservations are subject to the below cancellation policy.

If you are unable to find the availability you require online, please call 0158 160 0386 and we will do our best to accommodate you.

If you require a taxi, please call the local firm McLean's of Stranraer (01776 703343) in advance as they get booked up. We recommend 11pm for the pick-up time after dinner.

CHECK IN / CHECK OUT

For those spending the night with us, check in is from 3pm and check out the following day is at 11am. The bar and the dining room, are open from noon onwards. Breakfast is between 8am - 9.30am

CHILDREN

We do have a children’s menu, but we would encourage them to join in the family-style tasting menu at 50% adult price. Children under 18 are not allowed in the bar after 7 pm

DIETARY REQUIREMENTS / ALLERGIES

Whilst we follow the best practice at all times, all of our dishes are produced in an environment where allergens are also prepared and cooked. We are, therefore, unable to guarantee the environment will be completely allergen free.

 

Unfortunately due to the size of our kitchen and team, we are unable to cater for personal dislikes. We do what we do and we do it well.

 

Please note, the chefs choice tasting menu is a sharing style with main elements being served in the centre of the table. Please let us know at the time of booking if you require a vegetarian or pescatarian main course (home comforts). We are unable to offer a vegan menu at this time. For all other dietary requirements, please get in touch before booking to check we can cater for them. Unfortunately due to the size of our kitchen and team, we are not able to cater for allergies to dairy, eggs, mushrooms, alliums and personal dislikes.

 

If you make a group booking, it is your responsibility to make us aware of any dietary requirements in your party. If you do not inform us in advance of any dietary requirements we may not be able to accommodate them on the day and a charge will still be applicable. Please get in touch if you have any questions

CANCELLATIONS

For all reservations, cancellations more than 28 days before the booking date will be issued a full refund. Cancellations 28 days or less from the reservation date will be charged 50% the amount of the booking. No refunds will be issued for incomplete bookings.

 

Should you need to move your booking for any reason, you may do so for no additional charge, excepting any increase in the cost of the future experience, so long as it is more than 28 days before your booking date. If you need to move a booking that is between 28 and 15 days away, then we charge an administration fee of £30 per person to do so, which will be added to your future booking, along with any increase in the cost of the experience. This can only be done once per booking. Bookings within 14 days cannot be moved, and will not be refunded.

SMOKING

The Kenmuir Arms is a no smoking property, including ‘e-cigarettes’ and equivalents. Although we do allow smoking outside in designated areas.

PARKING

Parking is available on site for guests. Please note that parking is limited

DOGS

Yes, we welcome dogs in the bar, but they are not allowed in our rooms or dining room.

Winter Hours

Snug Bar

Mon: Closed

Tues: Closed

Wed: 5pm - 11pm

Thurs: 12pm - 3.30pm / 5pm - 11pm

Fri: 12pm - 3.30pm / 5pm - Midnight

Sat: 12pm - Midnight

Sun: 12.30pm - 6.30pm

 

Dining Room

Mon: Closed

Tues: Closed

Wed: 5.30pm - 9pm

Thurs: 12pm - 2.30pm / 5.30pm - 8.30pm

Fri: 12pm - 2.30pm / 5.30pm - 8.30pm

Sat: 12pm - 2.30pm / 5.30pm - 8.30pm

Sun: 1pm - 3pm

Summer Hours

Snug Bar

Mon: Closed

Tues: Closed

Wed: 12pm - 11pm

Thurs: 12pm - 11pm

Fri: 12pm -Midnight (11.30pm Last Orders)

Sat: 12pm - Midnight (11.30pm Last Orders)

Sun: 12.30pm - 8pm (7.30pm Last Orders)

 

Dining Room

Mon: Closed

Tues: Closed

Wed: 5.30pm - 9pm

Thurs: 12pm - 2.30pm / 5.30pm - 8.30pm

Fri: 12pm - 2.30pm / 5.30pm - 8.30pm

Sat: 12pm - 2.30pm / 5.30pm - 8.30pm

Sun: 1pm - 3pm

TRY SOME OF OUR FRESH AND LOCALLY SOURCED FOOD

Can't see your question answered? Please feel free to contact us on:

Phone: 0158 160 0386

CONTACT US

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